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Contact us: jdcryer@telekinetix.com
About SupportBase
Build for our own in house support and development SupportBase™ provides a simple but powerful web based platform for tracking issues; managing changes and storing support and development related data.
With the ability to post in errors from external systems SupportBase™ provides a single source for system error tracking.
01
Support Tickets
Customer issue tracking
Issue allocation and tracking
Resolution and history
02
Changes
Ability to create and track change requests from idea through development to implementation.
03
Custom Data
Customisation for customer specific support requirements including assets and release notes.